Shelli Toguchi-Hadley

Nelida is from Tijuana Mexico and moved to Hawaii in 2013 with her husband who is a nurse in the Navy. She joined the Toguchi Hadley team in the spring of 2018. Prior to working in the insurance industry, Nelida worked at First Hawaiian as a customer service representative. Nelida loves spending time with her friends and family and has one cat, Luna, whom she adores. Her ultimate goal is to be a Youtube sensation teaching others about make-up application.

Romi has over 30 years of experience in the customer service industry and she is extremely hardworking, very dedicated, and has amazing compassion for others. Her main focus for all her years in the industry has been customer satisfaction, building relationships, and understanding the importance of meeting and exceeding her customers expectations. Romi will go the extra mile to put a smile on someone’s face which makes her a true asset to any organization. It is her mission to make every customer that she meets feel special. Romi is truly your “good neighbor.” In her personal life, she is the primary caregiver to her elderly father. Some of her interests include spending time friends, and a good Pilates session.