State Farm® Insurance Agent Shelli Toguchi-Hadley

"Nelly and Todd were on top of everything. They answered all my questions very thoroughly and knowledgeably, worked tirelessly to fulfill my requests whether it be over email, phone, or in person, and streamlined the process to make it very easy to open my own policy and add people should I choose to. I have not struggled once while working this this office, and recommend that you do business with these people if you wish to have the job done right the first time and not have your time wasted (unlike some other insurance companies)."

"Shelli and her staff proved to be very informative and willing to provide the answers to all my questions as well as providing consultation for the best insurance fit for my situation. With the cost of home values as well as the replacement cost, i.e. material, labor, etc., they also insured that I had the appropriate coverage to maximize my recovery. Awesome service as well as competitive rates."

"My insurance for my property was suddenly discontinued from another insurance company. I was shocked as I was insured by this company for 30 years. This was a blessing in disguise as it forced me to shop around for coverage. Long story short, State Farm (Shelli Togochi-Hadley Agent) was my best choice. I was so happy with their services, I included my auto insurance as well. Ultimately, I saved $$ at the end of the day. Their professionalism and non-aggressive staff are second to none. I highly recommend working with Office Representative, Reid Nakahara."

"My mom passed away and had several policies here: Renters, Auto, Umbrella. I worked with Neli to cancel all of the policies and set up a new Auto policy under my name for the car I inherited from my mom. Neli was compassionate, kind, and highly responsive, informative and efficient through the entire process. I have since sold the car and no longer have a policy here as I live in Utah, but I am sincerely grateful for the level of service I received and cannot recommend this agency enough."

"Worked with Todd, He was so patient and accommodating. He had our house insurance for our rental within a few hours after we reviewed and confirmed their quotes. Couldn’t have asked for better service from an insurance agency. Highly recommended!!! May even switch out from my present home insurance. Mahalo Todd and Shelly👍🏾"

"Shelli & her team of experts to my rescue again! I recently adopted a new fur baby and I was searching high & low for insurance options. Low & behold, they partner with Trupanion!! I was advised Trupanion is one of the top rated pet insurers so I requested a quote and received it from Shelli right away. I signed my fur baby up today and have peace of mind moving forward with my decision. Customer service is always top notch with Shelli & her team. Their very caring, compassionate and listen to your needs. I’ve been with them for years now Home, Auto, Life & now Pet 💕 Like a good neighbor, Statefarm is there! Their more like fam at this point lol"

"I love my state farm agent Shelly and her staff!! They always help me out and answer my questions or concerns whether its in person or over the phone, and Iove that the office is just down the street from me! Never had any issues with them, they are just that good. Would't have any reason to leave them."

"Absolutely love these guys. I've been with them since I moved here back in 2014... Feels like family whenever I talk to Shelli, and I'm honestly surprised she has such good memory. Anytime we talk story she remembers and asks how everything is going. I moved further away from the office since I first lived here and still work with her even though there is another office a block down the street. I should have posted a review a long time ago lol!"

"Shelli is always responsive whenever I have questions, need information or explanations about my insurance or correspondence from State Farm. She has provided excellent details I have needed to make informed decisions concerning my insurance policies. I’m glad I selected her as my agent. Best State Farm agent I’ve had of the three since my agent George Kajiwara retired more than 20 years ago."