State Farm® Insurance Agent Shelli Toguchi-Hadley

"I love my state farm agent Shelly and her staff!! They always help me out and answer my questions or concerns whether its in person or over the phone, and Iove that the office is just down the street from me! Never had any issues with them, they are just that good. Would't have any reason to leave them."

"Absolutely love these guys. I've been with them since I moved here back in 2014... Feels like family whenever I talk to Shelli, and I'm honestly surprised she has such good memory. Anytime we talk story she remembers and asks how everything is going. I moved further away from the office since I first lived here and still work with her even though there is another office a block down the street. I should have posted a review a long time ago lol!"

"Shelli is always responsive whenever I have questions, need information or explanations about my insurance or correspondence from State Farm. She has provided excellent details I have needed to make informed decisions concerning my insurance policies. I’m glad I selected her as my agent. Best State Farm agent I’ve had of the three since my agent George Kajiwara retired more than 20 years ago."

"Todd Toguchi was extremely helpful in getting me insurance to cover a condo in Waikiki that I was putting up for sale while I was living on the mainland. This was the fourth place I contacted. The first three either ignored my calls or just stated right away that they couldn't help me. Todd always responded to me right away and was also very knowledgeable. As an added benefit all my State Farm polices, including ones on the mainland, were integrated into the same online portal."

"Needed to update and upgrade my condo insurance, since my current company could not provide recently increased deductibles required by my Homeowners Association. Ms. Toguchi-Hadley provided a very quick quote after an initial on-line contact, and was able to initiate a new policy - with better coverages - after only minutes. I'm one happy customer!"

"Within 24 hours upon calling your office to report the accident, they transferred my call to get details on what happened, I got hooked up with an estimate appointment at Kuroda Auto Repair, and set up for Car Rental. Then received a follow-up from Todd and Romi at your office. And this is all within 24 hours!! I am blessed that I wasn’t hurt, I was able to drive my car after being hit, and most of all for the wonderful patience, understanding and compassion of your team. THANK YOU SO VERY MUCH!!!!"

"We've been with the same insurance company for about 10yrs.-auto & home. If something ain't broke why fix it. After procrastinating for years, I made the plunge to do a comparable quote with what we have had for years. She was very easy to talk to, personable, and most important, she knows her "insurance stuff", and was well versed into explaining it to me on my level , along with realistic scenarious which I greatly appreciated. I left more confident with knowledge and a plan I can realistically execute on my next renewal. Oftentimes, I can tell when a person is tired of their job, and tired of people. Sitting accross Nellie today, I saw a person sincerely wanting to give you the very best you deserve. I look forward to working with her."

"To start, I walked in without an appointment or calling ahead of time (which was bad form on my end) and was greeted by very polite staff that was kind enough to to help me out on the spot. Covered all questions and concerns regarding an out-of-state transfer and reinstatement of my previous policy, a process that went off without a hitch! Was very patient and professional, thoroughly combed over every aspect of the renewed policy and made sure everything was in place so I would be covered. Just like a good neighbor, she was there. And In this case, she wasn’t a good neighbor, she was a great one! Big shout out to Ms. Romi Teranishi of Shelli Toguchi Hadley - StateFarm!"